Privacy Policy

Last updated: May 2026

1. Who We Are

AV Digital C ("we", "us", "our") is a UK-based digital marketing and film strategy agency. Our registered business operates under the domain avdigitalc.com.

For any privacy-related queries, contact us at: info@avdigitalc.com

2. What Data We Collect

When you use our website or contact us, we may collect the following personal data:

• Contact information – your email address, submitted via our contact form

• Usage data – pages visited, time spent on site, browser type, IP address (collected via analytics tools)

• Communications – any information you voluntarily provide in messages sent to us

3. How We Use Your Data

We use your personal data for the following purposes:

• To respond to your enquiries and provide the services you request

• To send relevant communications if you have opted in

• To improve our website and understand how visitors use it

• To comply with our legal obligations

We do not sell, rent, or trade your personal data to third parties.

4. Legal Basis for Processing (UK GDPR)

Under the UK General Data Protection Regulation (UK GDPR), we process your data on the following lawful bases:

• Legitimate interests – to respond to enquiries and manage client relationships

• Consent – where you have explicitly opted in to receive communications

• Legal obligation – where we are required to process data to comply with the law

5. Cookies

Our website may use cookies to improve your browsing experience and collect anonymised analytics data. Cookies are small text files stored on your device.

Types of cookies we may use:

• Essential cookies – necessary for the website to function

• Analytics cookies – help us understand how visitors interact with our site (e.g. Google Analytics or similar)

You can control cookie preferences through your browser settings. For more detail, see our Cookie Policy.

6. Third-Party Services

We may use the following third-party tools that process data on our behalf:

• Website hosting – Hostinger (EU/US data centres)

• Analytics – tools to understand site traffic (e.g. Google Analytics)

• Social media platforms – Facebook, Instagram, TikTok, LinkedIn (links from our site)

These third parties have their own privacy policies. We recommend reviewing them independently.

7. Data Retention

We retain personal data only for as long as necessary:

• Contact form enquiries – retained for up to 2 years or until the matter is resolved

• Analytics data – retained in anonymised form per the analytics provider's policy

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right to access – request a copy of the data we hold about you

• Right to rectification – ask us to correct inaccurate data

• Right to erasure – request deletion of your data ("right to be forgotten")

• Right to restrict processing – ask us to limit how we use your data

• Right to data portability – receive your data in a structured, machine-readable format

• Right to object – object to processing based on legitimate interests

• Right to withdraw consent – at any time, where processing is based on consent

To exercise any of these rights, contact us at info@avdigitalc.com. We will respond within 30 days.

9. International Transfers

AV Digital C serves clients across the UK and EU. Where data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

10. Complaints

If you believe we have not handled your data appropriately, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

• Website: ico.org.uk

• Phone: 0303 123 1113

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this page periodically.

AV Digital C — avdigitalc.com — info@avdigitalc.com